Banking Center Leader: Sales, Service & Growth

First Horizon Bank; Chattanooga (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

First Horizon Bank is seeking a Banking Center Leader in Chattanooga to drive sales, production, profitability, and regulatory compliance. The role ensures quality, accurate, and timely customer service at the banking center.

Responsibilities include coaching staff, developing client relationships, ensuring operational efficiency, and maintaining a compliant, high-performing team within a community-focused environment.

Qualifications

• Bachelor's degree (B.A.) from a four-year college or university; or two to four years related experience.
• Proficiency with Microsoft Office Suite and Salesforce.
• Experience in supervisory or banking operations is preferred.

Responsibilities

• Provide strategic leadership for the banking center and ensure execution of initiatives.
• Coach and manage staff to deliver quality customer service and achieve goals.
• Develop client relationships and collaborate with partners to expand the client base.
• Maintain regulatory compliance and manage operational efficiency and costs.
• Recruit, train, and retain a high-performing retail banking team.
• Represent the bank professionally in the local market and community.

Skills

Leadership

Education

Bachelor's degree (B.A.) from four-year college or university

Tools

Microsoft Office Suite

Salesforce

Job description

First Horizon Bank is seeking a Banking Center Leader in Chattanooga to drive sales, production, profitability, and regulatory compliance. The role ensures quality, accurate, and timely customer service at the banking center.

Responsibilities include coaching staff, developing client relationships, ensuring operational efficiency, and maintaining a compliant, high-performing team within a community-focused environment.