Banking Center Leader: Growth, Service & Compliance

First Horizon Bank; Johnson City (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

First Horizon Bank is seeking a Banking Center Manager to oversee a retail banking center, drive sales and ensure superior client experiences. You will lead a team, coach staff and collaborate with partners to maximize growth while maintaining regulatory compliance.

The role focuses on strategic leadership, team development, operational efficiency and risk management within the Johnson City market. Onsite position with opportunities to engage the local community.

Qualifications

• Bachelor's degree or higher and related experience.
• Experience leading and developing a retail banking team is preferred.
• Proven ability to coach sales processes and drive client-focused results.

Responsibilities

• Provide strategic leadership to the banking center team to execute initiatives.
• Coach and develop staff, promoting engagement and a positive culture.
• Build and nurture relationships with key clients and partners to grow the client base.
• Ensure quality customer service and timely issue resolution.
• Oversee recruitment, training and performance evaluations of banking center personnel.
• Ensure compliance with bank regulations, policies and internal controls.
• Monitor operations and manage expenses to drive efficiency and effectiveness.

Skills

Leadership

Coaching

Strategic thinking

Education

Bachelor's degree

Tools

Salesforce

Microsoft Office

Job description

First Horizon Bank is seeking a Banking Center Manager to oversee a retail banking center, drive sales and ensure superior client experiences. You will lead a team, coach staff and collaborate with partners to maximize growth while maintaining regulatory compliance.

The role focuses on strategic leadership, team development, operational efficiency and risk management within the Johnson City market. Onsite position with opportunities to engage the local community.