Banking Center Advisor & Teller

Fidelity Bank; New Orleans (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Paid Time Off

14 paid holidays

Medical, Dental, Vision Insurance

Employer Funded Health Savings Account

401(k) with matching

Tuition Reimbursement

Employee Assistance Program

Training and career development

Gym Discounts

Job summary

Fidelity Bank, headquartered in New Orleans, LA, is seeking a Financial Center Representative to deliver exceptional client service as both Banker and Teller. You will perform teller transactions, balance cash, open new accounts, and refer customers to our products and services while maintaining audit quality.

This non-exempt role offers OT eligibility and a supportive, team-oriented culture with opportunities for career development, benefits, and a stable path within a community-focused bank in

Qualifications

• GED or high school diploma required.
• 1 year cash handling experience in a financial institution or retail environment.
• Ability to travel across company footprint as needed.
• Proficient in Microsoft Office Suite to include Word, Outlook, Teams.

Responsibilities

• Perform teller transactions.
• Balance, locate and reconcile discrepancies in cash drawer; report discrepancies to supervisor.
• Assist with balancing vault and ATM transactions and cash shipments.
• Open new accounts and handle client maintenance requests.
• Contribute to the financial center’s success by achieving referral goals.
• Engage in consultative conversations with clients to cross-sell Fidelity’s products and services.
• Report to supervisor for approvals when assistance is needed.
• Provide customer assistance related to banking needs in-person and over the phone.
• Assist in maintaining branch appearance standards.
• Mentor associates and adhere to bank policies and regulatory requirements.

Skills

Cash handling

Microsoft Office

Problem solving

Judgement

Organization

Communication

Resilience

Collaboration

Client focus

Leadership

Sales drive

Education

GED or High school diploma

Tools

Microsoft Office

Word

Excel

Outlook

Teams

Job description

Fidelity Bank, headquartered in New Orleans, LA, is seeking a Financial Center Representative to deliver exceptional client service as both Banker and Teller. You will perform teller transactions, balance cash, open new accounts, and refer customers to our products and services while maintaining audit quality.

This non-exempt role offers OT eligibility and a supportive, team-oriented culture with opportunities for career development, benefits, and a stable path within a community-focused bank in