Banking Associate: Relationship-Driven Everyday Banking

TD Bank, N.A.; Lincoln Terrace (PA); On-site; USD 30,000 - 37,000; Full time

Job summary

TD Bank, N.A. in Easton, PA seeks a front-line banking professional to deliver TD’s relationship-driven banking experience.

You will act as the hospitality ambassador, guiding client flow and ensuring a high-touch, accurate service experience while educating clients on products and digital tools. Responsibilities include active engagement with clients, scheduling appointments for consumer needs, and escalating complex issues per policy.

Qualifications

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Responsibilities

• Orchestrates the overall client experience by managing client flow (in-person and phone).
• Serves as a hospitality ambassador for the financial center, delivering relationship-driven experiences.
• Creates personalized client-first interactions to build trust and strengthen relationships.
• Educates clients on banking products, services and digital capabilities to enhance convenience and financial well-being.
• Engages clients through proactive outreach and schedules appointments for consumer account needs.
• Balances client needs with policy adherence and risk awareness to ensure compliant outcomes.
• Advocates for clients with empathy and integrity.

Job description

TD Bank, N.A. in Easton, PA seeks a front-line banking professional to deliver TD’s relationship-driven banking experience.

You will act as the hospitality ambassador, guiding client flow and ensuring a high-touch, accurate service experience while educating clients on products and digital tools. Responsibilities include active engagement with clients, scheduling appointments for consumer needs, and escalating complex issues per policy.