Banking Associate: Growth & Training Path

TD Bank Group (TD); Lawrence (MA); On-site; USD 30,000 - 37,000; Full time

Job summary

TD Bank Group in Lawrence, MA, seeks a Banking Associate to handle everyday banking transactions and advise customers on TD products and services. The role emphasizes accurate processing, customer education, and proactive guidance within TD's store network.

The position requires a high school diploma or GED, strong communication, and the ability to work varied hours including evenings and weekends. Prior teller experience is preferred, with on-the-job training provided by TD.

Qualifications

• High school diploma or GED required or equivalent.
• Customer service experience preferred.
• Ability to work evenings, weekends, and holidays.

Responsibilities

• Process customer transactions and open new accounts.
• Educate customers on TD products, services and digital tools.
• Build trust with customers through educational content and consultative support.
• Manage leads and referrals to deepen customer relationships.

Skills

Customer service

Communication

Microsoft Office

Organizational skills

Education

High school diploma or GED

Notary license preferred

Teller training upon hire

Tools

Microsoft Office

Job description

TD Bank Group in Lawrence, MA, seeks a Banking Associate to handle everyday banking transactions and advise customers on TD products and services. The role emphasizes accurate processing, customer education, and proactive guidance within TD's store network.

The position requires a high school diploma or GED, strong communication, and the ability to work varied hours including evenings and weekends. Prior teller experience is preferred, with on-the-job training provided by TD.