Banking Associate: Customer Service & Solutions

Primis Bank; Tappahannock (VA); On-site; USD 23,000 - 33,000; Full time

Job summary

Primis Bank in Virginia is hiring a Teller to provide exceptional customer service, handle transactions, open new accounts, and refer customers for additional banking needs. You will balance cash, comply with policies, and support market center operations in a fast-paced retail banking environment.

Responsibilities include processing deposits, withdrawals, check cashing, and helping customers with financial solutions while meeting sales goals and maintaining accuracy and regulatory compliance.

Qualifications

• Professional and effective communication skills.
• High level of detail orientation.
• Proven team player with client service focus.
• Able to present product features and benefits clearly.

Responsibilities

• Perform customer transactions and inquiries according to policies.
• Proactively conduct sales activities to meet customer needs and sales goals.
• Refer customers to appropriate Primis employee for complex needs.
• Balance cash and adhere to audit guidelines and MIC scores.
• Assist with special services such as foreign currency, wires, and deposits.
• Maintain knowledge of bank products and CRM software.
• Support market center operations and attendance expectations.

Skills

Communication

Detail orientation

Team player

Sales-oriented

Verbal and written communication

Education

High School diploma or equivalent

Job description

Primis Bank in Virginia is hiring a Teller to provide exceptional customer service, handle transactions, open new accounts, and refer customers for additional banking needs. You will balance cash, comply with policies, and support market center operations in a fast-paced retail banking environment.

Responsibilities include processing deposits, withdrawals, check cashing, and helping customers with financial solutions while meeting sales goals and maintaining accuracy and regulatory compliance.