Banking Associate & Customer Relationship Advisor

TD Bank; Vineland (NJ); On-site; USD 30,000 - 39,000; Full time

Job summary

TD Bank in Vineland, NJ, is hiring a Banking Associate to handle everyday banking transactions and offer educational support on TD products and services. The role emphasizes building trust through educational content, proactive insights, and thoughtful recommendations to help customers reach their financial goals.

The position requires at least a high school diploma, 1 year of customer-facing experience, and strong communication skills; evening/weekend hours and Teller training are expected.

Qualifications

• High school diploma or GED is required.
• 1 year experience working with customers or related activities preferred.
• Excellent communication skills are essential.
• Ability to work during evenings, weekends and holidays as scheduled.
• Teller training and part 1 of platform training required upon hire.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office applications.

Responsibilities

• Process customer transactions and open new accounts.
• Educate customers on banking products and services.
• Provide consultative advice and referrals to TD specialists.
• Manage leads and customer follow-ups to deepen relationships.
• Assist customers with teller and platform banking needs.

Skills

Customer service

Excellent communication

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TD Bank in Vineland, NJ, is hiring a Banking Associate to handle everyday banking transactions and offer educational support on TD products and services. The role emphasizes building trust through educational content, proactive insights, and thoughtful recommendations to help customers reach their financial goals.

The position requires at least a high school diploma, 1 year of customer-facing experience, and strong communication skills; evening/weekend hours and Teller training are expected.