Banking Associate - Bilingual (Spanish/Mandarin)

TD Bank; Northern (KY); Hybrid; USD 68,136,000 - 88,828,000; Full time

Job summary

TD Bank in Allston, Massachusetts, is seeking a Banking Associate to deliver TD’s Brand promise at a store location. You will complete everyday banking transactions and educate customers on services to help achieve their financial goals.

The role involves opening/closing personal deposit accounts, advising on products, and supporting digital banking alongside colleagues. Strong customer service and flexibility to work evenings, weekends, and holidays are required.

Qualifications

• High school diploma or GED is required or equivalent.
• 1 year of customer service experience preferred.
• Excellent communication and problem solving skills.
• Proficient in Microsoft Office products.
• Teller training completion may be required on hire.

Responsibilities

• Process daily banking transactions on the teller line or platform.
• Educate customers on TD banking products and services.
• Open/close personal deposit accounts and handle routine transactions.
• Provide financial guidance and referrals to deepen customer relationships.
• Assist customers with debit/credit card issues and digital banking needs.

Skills

Customer service

Communication skills

Microsoft Office

Education

High school diploma or GED

Job description

TD Bank in Allston, Massachusetts, is seeking a Banking Associate to deliver TD’s Brand promise at a store location. You will complete everyday banking transactions and educate customers on services to help achieve their financial goals.

The role involves opening/closing personal deposit accounts, advising on products, and supporting digital banking alongside colleagues. Strong customer service and flexibility to work evenings, weekends, and holidays are required.