Banker II - NVE

Ion Bank; Cresskill (NJ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401k and Employer Match

Life Insurance

Disability

HSA

FSA

Educational Assistance

Wellness Programs

Employee Assistance Program

15 Paid Time Off Days

11 Paid Holidays

Job Shadowing

Job summary

Ion Bank, located in Cresskill, NJ, seeks a customer-oriented professional. You will provide personalized financial services and assist customers with their banking needs. The role requires proficiency in financial transactions and customer interactions, along with effective sales skills.

With a commitment to employee development, Ion Bank offers training programs and values community volunteerism. Join us to be part of a supportive team that prioritizes customer relationships.

Qualifications

• At least one year of retail banking experience, including teller and sales.
• Ability to maintain confidentiality and security of customer information.

Responsibilities

• Provide friendly, personalized service to bank customers.
• Perform accurate financial transactions and maintain teller balance.
• Open and maintain accounts, and assist with loan applications.

Skills

Customer service

Sales proficiency

Cash handling

Bank regulatory knowledge

Education

High school diploma

Job description

Cresskill, 189 County Rd, Cresskill, NJ 07626, USA

At NVE Bank, a Division of Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial goals. We are passionate about our Service Standards and live by them every day.

As a result of Ion’s continued growth, the bank consistently provides robust and diverse development programs for its employees with a goal of personal expansion. Not only does Ion prioritize its internal team, but additionally values the communities that the employees serve. The bank consistently encourages volunteerism from its employees to support customers and beyond. Apply now to join the Ion community!

We are seeking someone who can provide friendly, personalized service to bank customers; establish rapport to recognize and meet their banking needs; perform financial transactions accurately and efficiently; maintain teller window balance and adhere to set policies and procedures; actively participate in consultative sales; maintain knowledge of banking regulations; keep customer information safe and secure; and perform additional duties as assigned.

Responsibilities

• Project a positive and highly professional image of self and the Bank by consistently delivering service in line with company service standards/service philosophy.
• Possess excellent working knowledge of all bank products and services, consumer, and business.
• Proactively meet with customers face to face and over the phone to provide product and service recommendations that will meet their financial needs.
• Promote, cross-sell, and upsell bank products and services that meet customers’ needs.
• Identify and refer customers or prospects to non-bank product associates as appropriate.
• Open accounts, perform account maintenance and provide timely customer service solutions to consumer and business customers.
• Distribute loan applications, answer customer questions regarding loans, interview applicants with completed applications, and ensure all documentation is accurate.
• Required to register with the Nationwide Mortgage Licensing System and Registry
• (NMLS) and maintain a unique identifying number with appropriate training.
• Possess an excellent working knowledge of branch systems, including but not limited to procedures, policies, cash handling, and transaction processing.
• Adjust to various branch traffic flows while maintaining efficiency and accuracy of work.
• Accurately balance self and branch office daily; order money; compile currency transaction reports.
• Process customer transactions accurately and courteously.
• Ensure that all work performed is complete and accurate.
• Assist in resolving problems with branch equipment, balancing, and operational issues.
• Ensure that the Bank’s security policy and program and the Bank’s loss prevention guidelines are carried out within the branch.

Education and Qualifications

• High school diploma preferred.
• At least one year of retail banking experience, including teller, sales, or some comparable combination of education and experience.
• 401k and Employer Match
• Life Insurance
• Disability
• HSA
• FSA
• Educational Assistance
• Wellness Programs
• Employee Assistance Program
• 15 Paid Time Off Days
• 11 Paid Holidays
• Job Shadowing

Ion Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or veteran status.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.