Banker, Part-Time - 28 Hours

Ion Bank; Southington (CT); On-site; USD 22,041 - 30,307; Part time

Job summary

Ion Bank in Southington, CT is seeking a part-time teller to provide friendly, personalized service, handle financial transactions accurately, balance cash drawer, and support sales of bank products.

Candidates should have a high school diploma, retail banking experience, and be registered with the NMLS. The role emphasizes policy adherence, security, and customer relationship building.

Qualifications

• High school diploma required.
• Retail banking experience, teller or sales background preferred.
• Registration with NMLS and an identifying number required.

Responsibilities

• Provide friendly, personalized service to bank customers.
• Perform financial transactions accurately and balance the teller window.
• Respond to customer needs and cross-sell bank products as appropriate.
• Maintain knowledge of branch systems, procedures, and security policies.
• Open accounts and handle basic account maintenance tasks.
• Balance cash drawer daily and ensure accuracy.

Skills

Detail Oriented

Team Player

Self-Starter

Education

High School Diploma

NMLS Registration

Job description

Southington
Southington, Town of, CT 06489, USA

Description

Job Type: Hourly, Part-Time

Who We Are: At Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial goals. We are passionate about our Service Standards and live by them every day. As a result of Ion’s continued growth, the bank consistently provides robust and diverse development programs for its employees with a goal of personal expansion. We also value the communities our employees serve and encourage volunteerism.

Who We Are Seeking for this Role: Provide friendly, personalized service to bank customers; establish rapport to recognize and meet their banking needs. Perform financial transactions for customers accurately and efficiently. Accurately balance teller window and adhere to set policies and procedures. Respond to customers’ financial needs by actively participating in the consultative sales process. Maintain and apply a working knowledge of all applicable banking regulations. Keep all customer and proprietary bank and customer information and assets safe and secure. Perform additionally assigned duties.

Responsibilities:

• Project a positive and highly professional image of self and the bank by consistently delivering service in line with company service standards.
• Possess excellent working knowledge of all bank products and services, consumer and business.
• Proactively meet with customers face to face and over the phone to provide product and service recommendations that will meet their financial needs.
• Promote, cross‑sell, and upsell bank products and services that meet customers’ needs.
• Identify and refer customers or prospects to non‑bank product associates as appropriate.
• Open accounts, perform account maintenance and provide timely customer service solutions to consumer and business customers.
• Distribute loan applications, answer customer questions regarding loans, interview applicants with completed applications, and ensure all documentation is accurate.
• Required to register with the Nationwide Mortgage Licensing System and Registry (NMLS) and maintain a unique identifying number with appropriate training.
• Possess an excellent working knowledge of branch systems, including procedures, policies, cash handling, and transaction processing.
• Adjust to various branch traffic flows while maintaining efficiency and accuracy of work.
• Accurately balance self and branch office daily; order money; compile currency transaction reports.
• Process customer transactions accurately and courteously.
• Ensure that all work performed is complete and accurate.
• Assist in resolving problems with branch equipment, balancing, and operational issues.
• Ensure that the bank’s security policy and program and the bank’s loss prevention guidelines are carried out within the branch.

Education and Qualifications:

• High school diploma required.
• At least one of retail banking experience, including teller, sales, or some comparable combination of education and experience.
• Required to register with the Nationwide Mortgage Licensing System and Registry (NMLS) and maintain a unique identifying number with appropriate training.

Skills

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well.
• Team Player: Works well as a member of a group.
• Self‑Starter: Inspired to perform without outside help.

Ion Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or veteran status.