Banker I: Grow Relationships & Guide Financial Goals

Rockland Trust; Lawrence (MA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Pet Insurance

401(k) retirement plan

Long Term Disability

Life Insurance

Child Care Reimbursement

Tuition Assistance

Wellness program

Job summary

Rockland Trust, a full-service commercial bank, is hiring a Banker for its Retail Branch network in Massachusetts. You will deliver exceptional customer service, apply broad financial knowledge, and help clients meet short- and long-term goals.

This role emphasizes relationship building, community involvement, and cross-selling banking solutions while maintaining accuracy, regulatory compliance, and a friendly, professional approach.

Qualifications

• Two year degree or equivalent job experience.
• Minimum 1 year sales experience in a financial or retail environment.
• Must be or become a Notary Public and NMLS certified.
• Successfully pass the Level I Business Certification.
• Proficient in Microsoft Word and Excel with ability to operate office equipment.
• Strong verbal and written communication skills.
• Ability to lift and carry up to 50 pounds.
• Flexible work week, which may include weekends.

Responsibilities

• Support customer relationship development and transaction processing to meet sales and service goals.
• Open and process all types of accounts (deposit and loan products) and related transactions.
• Proactively cross-sell bank products and services to existing and new customers.
• Make referrals to business partners in investments, mortgage, cash management, etc.
• Complete Home Equity application process and follow up through closing.
• Achieve individual and team sales and service goals; participate in promotions.
• Use a consultative approach to recommend products that enhance customer relationships.
• Assist customers with self-service channels and onboarding.

Skills

Sales experience

Customer service

Communication skills

Education

Two year degree or equivalent

NMLS certification

Notary Public

Tools

Microsoft Word

Microsoft Excel

Job description

Rockland Trust, a full-service commercial bank, is hiring a Banker for its Retail Branch network in Massachusetts. You will deliver exceptional customer service, apply broad financial knowledge, and help clients meet short- and long-term goals.

This role emphasizes relationship building, community involvement, and cross-selling banking solutions while maintaining accuracy, regulatory compliance, and a friendly, professional approach.