Bank Teller - Service Leader & Branch Ops Expert

Atlantic Union Bank; Norfolk (VA); On-site; USD 21,000 - 28,000; Full time

Job summary

Atlantic Union Bank is seeking a Teller to deliver high-quality service at branch locations in Virginia. You will handle customer transactions, maintain cash accuracy, and support frontline banking activities while following bank policies and regulatory requirements.

The role emphasizes teamwork, adherence to procedures, and coaching of branch staff to meet performance goals. Flexibility and availability to stand for long periods and lift light loads are expected.

Qualifications

• Typically requires 2+ years relevant experience.
• Basic knowledge of banking procedures.

Responsibilities

• Managing day-to-day branch service operations
• Supporting client transactions
• Ensuring accurate and timely execution of all frontline banking activities
• Coaching and supporting branch teams to meet performance expectations
• Implementing process improvements that strengthen service delivery
• Monitoring operational controls to reduce risk and maintain compliance

Skills

Customer service

Communication skills

Attention to detail

Education

Vocational/Technical training

Tools

Cash handling

Job description

Atlantic Union Bank is seeking a Teller to deliver high-quality service at branch locations in Virginia. You will handle customer transactions, maintain cash accuracy, and support frontline banking activities while following bank policies and regulatory requirements.

The role emphasizes teamwork, adherence to procedures, and coaching of branch staff to meet performance goals. Flexibility and availability to stand for long periods and lift light loads are expected.