Bank Teller: Expert Transactions & Customer Care

First US Bank; Jackson (AL); On-site; USD 21,000 - 28,000; Full time

Job summary

First US Bank in Jackson, AL is seeking a Customer Service Teller who delivers quality service by accurately processing deposits, withdrawals, transfers, and other transactions while maintaining security and confidentiality. You will help customers understand digital banking options and assist with inquiries, balancing cash drawers, and supporting team goals in a professional office setting.

This role emphasizes attention to detail, strong math skills, and a cooperative attitude to serve

Qualifications

• Requires high school diploma or equivalent and basic financial knowledge.
• Strong math skills and ability to balance transactions.
• Excellent written and verbal communication with customers.
• Ability to work in a team and handle confidential information.

Responsibilities

• Process customer financial transactions accurately and efficiently.
• Maintain knowledge of First US Bank products and services.
• Educate customers on digital banking platforms and channels.
• Answer branch calls promptly and relay messages when needed.
• Balance cash drawer, vault, and ATM/ITMs; handle currency orders.
• Adhere to policies, ensure security and confidentiality.
• Complete compliance training including BSA/AML.
• Assist in training new teammates as needed.

Skills

Mathematical accuracy

Communication skills

Interpersonal skills

Team player

Attention to detail

Customer service orientation

Typing skills

Education

High school diploma or equivalent

Tools

Bank software

Job description

First US Bank in Jackson, AL is seeking a Customer Service Teller who delivers quality service by accurately processing deposits, withdrawals, transfers, and other transactions while maintaining security and confidentiality. You will help customers understand digital banking options and assist with inquiries, balancing cash drawers, and supporting team goals in a professional office setting.

This role emphasizes attention to detail, strong math skills, and a cooperative attitude to serve