Bank Teller & Customer Solutions Specialist

1870 Holdings; Princeville (IL); On-site; USD 21,000 - 30,000; Full time

Job summary

Paycom - ATS in Princeville, IL seeks a Teller with strong cash handling and customer service skills. The role involves opening, maintaining, and closing customer accounts, and providing high level assistance in person and by phone.

Responsibilities include educating customers on Identity Theft and Fraud, performing Teller duties, and engaging with community activities while supporting bank leadership.

Qualifications

• High school diploma or GED required; college degree preferred.
• Minimum 1 year retail customer service experience preferred but not required; banking experience preferred.

Responsibilities

• Opens, maintains, and closes customer accounts using the new accounts system database.
• Provides high level customer service in person and by phone for account inquiries.
• Builds trust with customers to identify needs and offers solutions.
• Educates customers on Identity Theft and Fraud.
• Performs Teller responsibilities per Teller job description.
• Engages in community activities and supports bank leadership.

Skills

Cash handling

Customer service

Sales

Time management

Education

High school diploma or GED

College degree preferred

Job description

Paycom - ATS in Princeville, IL seeks a Teller with strong cash handling and customer service skills. The role involves opening, maintaining, and closing customer accounts, and providing high level assistance in person and by phone.

Responsibilities include educating customers on Identity Theft and Fraud, performing Teller duties, and engaging with community activities while supporting bank leadership.