Bank Teller: Customer Solutions Specialist

Stock Yards Bank & Trust; Shelbyville (KY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401K with company match

ESOP

Medical insurance

Vision insurance

Flexible Spending Accounts

Health Savings Accounts

Bank paid Life/AD&D insurance

Bank paid Short-Term and Long-Term Dis

Job summary

Stock Yards Bank & Trust in Shelbyville, KY, is seeking a Service Associate I in the Retail department. The role involves handling face-to-face customer banking transactions, selling and cross-selling bank products, and delivering exceptional service.

Hours vary by branch; Saturdays rotate. Ideal candidates have a High School Diploma or GED, prior cash handling and customer contact experience, and strong communication and teamwork skills.

Qualifications

• High School Diploma or GED Equivalent.
• Customer contact and cash handling experience.
• Good written and verbal communication skills.
• Professional appearance and demeanor.
• Ability to work well with others.

Responsibilities

• Process deposits, withdrawals, cash checks and balance a cash drawer.
• Cash checks following SYB check cashing policy.
• Sell official checks.
• Process and balance teller work through image capture.
• Consultative selling – Engaging customers and prospects to uncover needs and offer solutions.
• Assist with beginning, end of day and other operational duties as needed.
• Participate in weekly team meetings.

Skills

Communication

Professional appearance

Teamwork

Customer service

Education

High School Diploma or GED

Job description

Stock Yards Bank & Trust in Shelbyville, KY, is seeking a Service Associate I in the Retail department. The role involves handling face-to-face customer banking transactions, selling and cross-selling bank products, and delivering exceptional service.

Hours vary by branch; Saturdays rotate. Ideal candidates have a High School Diploma or GED, prior cash handling and customer contact experience, and strong communication and teamwork skills.