Bank Teller: Customer Service & Sales Pro

Peoples Bank; Gallipolis (OH); On-site; USD 32,000 - 36,000; Full time

Job summary

Peoples Bank in Gallipolis, OH is seeking a Teller to provide excellent customer service, open deposit accounts, process complex transactions, and promote bank products. You will engage with customers, handle transactions, and collaborate with partners to meet branch goals.

The role emphasizes accuracy, confidentiality, and proactive problem solving, with opportunities to grow within a community-focused bank known for its culture and stability.

Qualifications

• High School Diploma or GED.
• Minimum 1 year related work experience in customer service.
• Ability to work in a fast-paced environment with a high degree of accuracy and close attention to detail.
• Proficient in basic computer operations and standard applications, with the ability to quickly learn and navigate job-specific software to perform daily tasks with accuracy and efficiency.
• Excellent verbal and written communication skills.
• Positive and professional attitude.
• Proven team player.
• Daily reliable transportation.
• Roles may require standing and lifting up to 25 lbs.
• Travel to attend internal education and meetings and to fill in at other branches as needed.

Responsibilities

• Deliver superior customer service with a friendly demeanor and willingness to help.
• Develop and retain the customer base; greet customers by name and be responsive in communications.
• Maintain trust by keeping customer information confidential.
• Process deposits and verify amounts and endorsements.
• Handle complex multi-step teller transactions.
• Research and resolve customer issues and follow up as needed.
• Initiate conversations to uncover customer needs and refer to platform partners.
• Make sales calls to clients and prospects to meet branch goals and log activities in Salesforce.
• Meet or exceed sales referral goals and maintain knowledge of products and services.
• Maintain balance and manage outages following policy and escalate as needed.
• Follow security, risk management, and compliance standards.
• Complete required training for bank policies and procedures.
• Meet scheduled working hours and adhere to dress code.
• Perform special projects as assigned.

Skills

Customer service

Communication skills

Sales / referrals

Team player

Education

High School Diploma or GED

Job description

Peoples Bank in Gallipolis, OH is seeking a Teller to provide excellent customer service, open deposit accounts, process complex transactions, and promote bank products. You will engage with customers, handle transactions, and collaborate with partners to meet branch goals.

The role emphasizes accuracy, confidentiality, and proactive problem solving, with opportunities to grow within a community-focused bank known for its culture and stability.