Bank Teller & Customer Service Pro

Jobot; Encinitas (CA); On-site; USD 50,000 - 65,000; Full time

Job summary

Jobot in Encinitas, CA is hiring a Branch Service Representative II to deliver frontline banking service, handle routine teller tasks, and support customer needs across deposits and transfers. You will work under the Branch Manager to ensure accuracy, security, and efficient service for both business and consumer clients.

The role emphasizes relationship building, regulatory compliance, and ongoing training to grow banking expertise in a collaborative, service-driven environment.

Qualifications

• Strong written and verbal communication in a banking context.
• Excellent interpersonal and customer service abilities.
• Ability and willingness to work a flexible schedule.
• Strong time management, prioritization, multitasking and organization.

Responsibilities

• Serve as frontline representative, strengthening customer relationships with prompt, exceptional service.
• Respond to routine inquiries and assist customers independently.
• Accurately process teller transactions including over-the-counter and night drop.
• Assist customers with deposits, withdrawals, transfers, and online banking inquiries.
• Process wire transfers with proper documentation and verification.
• Maintain confidentiality and comply with banking policies and internal controls.

Skills

Strong written and verbal

Interpersonal skills

Customer service

Flexibility

Job description

Jobot in Encinitas, CA is hiring a Branch Service Representative II to deliver frontline banking service, handle routine teller tasks, and support customer needs across deposits and transfers. You will work under the Branch Manager to ensure accuracy, security, and efficient service for both business and consumer clients.

The role emphasizes relationship building, regulatory compliance, and ongoing training to grow banking expertise in a collaborative, service-driven environment.