Bank Teller: Customer Service & Financial Solutions

Associated Bank; West Bend (WI); On-site; USD 23,000 - 32,000; Full time

Job summary

Associated Bank is hiring a Teller in the United States. You will provide friendly, accurate service, process transactions, identify customer needs, and promote financial solutions to help clients reach their goals. Grow your banking knowledge within a collaborative, community-focused team.

The role emphasizes customer service, cash handling, and the use of digital tools, with opportunities for career growth and development in a supportive environment.

Qualifications

• High school diploma or equivalent is required.
• Up to 2 years of customer service experience is required.
• Preferred: experience in retail banking, cash handling, or financial services.

Responsibilities

• Deliver friendly, professional customer service reflecting the brand promise.
• Process customer transactions accurately and efficiently while following policies.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism.
• Support daily branch operations, including servicing vaults, night drops, and ATMs.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across branches to ensure seamless service.

Skills

Customer service

Cash handling

Education

High school diploma or equivalent

Up to 2 years of customer service experience

Job description

Associated Bank is hiring a Teller in the United States. You will provide friendly, accurate service, process transactions, identify customer needs, and promote financial solutions to help clients reach their goals. Grow your banking knowledge within a collaborative, community-focused team.

The role emphasizes customer service, cash handling, and the use of digital tools, with opportunities for career growth and development in a supportive environment.