Bank Teller: Customer Service & Digital Tools Expert

Associated Banc‑Corp; Appleton (WI); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k) and Pension plans

Paid time off to volunteer

Employee stock purchase plan

Parental leave

Well-being programs

Job summary

Associated Bank is hiring a Teller in Appleton, WI to provide friendly, accurate service and handle transactions at the branch level. You will engage customers, identify needs, and promote financial solutions while supporting daily branch operations and digital tool education.

Ideal candidates have a high school diploma and up to two years of customer service experience, with preferred background in retail banking or cash handling. This on-site role offers growth, teamwork, and community impact.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.
• Preferred experience in retail banking, cash handling, or financial services.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Communication

Teamwork

Education

High school diploma

Job description

Associated Bank is hiring a Teller in Appleton, WI to provide friendly, accurate service and handle transactions at the branch level. You will engage customers, identify needs, and promote financial solutions while supporting daily branch operations and digital tool education.

Ideal candidates have a high school diploma and up to two years of customer service experience, with preferred background in retail banking or cash handling. This on-site role offers growth, teamwork, and community impact.