Bank Teller: Customer Service & Cross-Sell Pro

Union Bank & Trust; Crete (NE); On-site; USD 29,000 - 36,000; Full time

Job summary

Union Bank & Trust in Nebraska is seeking a Teller to serve as the main contact for customers, handling transactions and resolving inquiries. The role focuses on delivering superior service and strengthening customer relationships through suggested products and services.

The position emphasizes accurate cash handling, adherence to policies, and effective communication with customers. Indoor/standing work is required, with emphasis on reliability and service excellence.

Qualifications

• High school diploma required.
• Cash handling experience preferred.
• Strong attention to detail and accuracy.
• Prior sales and customer service experience a plus.
• Effective communicator promoting customer service philosophy.
• Basic math and computer skills required.

Responsibilities

• Process financial transactions accurately.
• Maintain cash drawer and balance procedures.
• Handle semi-routine tasks with deviation awareness.
• Provide excellent customer service and answer questions.
• Cross-sell bank services and refer to other departments.
• Stay informed on products, fees and policies.
• Comply with bank regulations and internal controls.
• Report compliance issues per bank policies.
• Attend work reliably; perform other duties as assigned.

Skills

Cash handling

Accuracy

Sales

Customer service

Communication

Basic math

Computer skills

Education

High school diploma

Job description

Union Bank & Trust in Nebraska is seeking a Teller to serve as the main contact for customers, handling transactions and resolving inquiries. The role focuses on delivering superior service and strengthening customer relationships through suggested products and services.

The position emphasizes accurate cash handling, adherence to policies, and effective communication with customers. Indoor/standing work is required, with emphasis on reliability and service excellence.