Bank Teller & Customer Sales Pro – On‑Site, Full‑Time

Citadel Credit Union

Caln Meeting House (PA)

On-site

USD 32,000 - 42,000

Full time

5 days ago

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Job summary

Citadel Credit Union in Thorndale, PA is seeking a Financial Service Representative (Teller) to handle daily banking transactions with a focus on accuracy and superior customer service. You will help customers with product information, cross-sell services, and maintain confidentiality in a busy branch environment.

The role emphasizes cash handling, teamwork, and compliance with BSA training, with occasional Saturday shifts.

Qualifications

High school diploma or equivalent required.
1 year of customer service and cash handling experience.
2+ years of customer service, cash handling and sales experience preferred.
Previous banking experience preferred.

Responsibilities

Demonstrate Citadel Class Service Principles of Accuracy, Convenience, Respect, and Value.
Meet or exceed team performance goals, such as customer service, sales, and production.
Accurately perform customers’ financial transactions by producing quality work; cash handling and counting.
Be knowledgeable of all financial services offered by Citadel; educate customers on products.
Recognize and initiate sales opportunities to increase Citadel relationships.
Maintain confidentiality of members' financial information and comply with security procedures.
Communicate clearly in verbal and written form; work Saturday hours as needed.