Part-Time Teller: Customer Experience & Cash Specialist

PNC Financial Services Group; Thorndale (PA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

401(k) with PNC match

Health coverage for part-time

Paid time off

Job summary

PNC Financial Services Group is seeking a Part-Time Teller based in Thorndale, PA. This in-office position focuses on delivering a personalized customer experience, educating clients on banking options, and promoting PNC products by leveraging digital tools and thoughtful conversations.

The role emphasizes accuracy in daily branch operations, adherence to policies, and collaboration with branch staff to meet customer needs while supporting financial wellbeing.

Qualifications

• Customer service experience preferred.
• Able to educate customers on banking options.
• Knowledge of branch operations.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, ensuring teller and branch daily operations are completed efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC Financial Services Group is seeking a Part-Time Teller based in Thorndale, PA. This in-office position focuses on delivering a personalized customer experience, educating clients on banking options, and promoting PNC products by leveraging digital tools and thoughtful conversations.

The role emphasizes accuracy in daily branch operations, adherence to policies, and collaboration with branch staff to meet customer needs while supporting financial wellbeing.