Bank Teller - Customer-Focused Cash Handling

First-National-Bank-of-Waterloo; Waterloo (IL); On-site; USD 2,135,000 - 2,411,000; Full time

Benefits offered by this job

Vacation days

Profit Sharing and Savings Plan

Employee Stock Purchase Program

Health insurance plans

Company paid life insurance

Short Term and Long Term Disability

Additional voluntary plans

Paid Parental Leave

Paid Bereavement Leave

Tuition Reimbursement

Personal Time

Job summary

First National Bank of Waterloo is seeking a Teller to serve as the primary contact with the public, handling transactions with accuracy and efficiency. The position requires knowledge of banking transactions and a willingness to promote bank products and services.

The successful candidate will have a high school diploma or equivalent, and at least 6 months of cash handling and customer service experience. Strong communication and customer service skills are essential for success in this on-site

Qualifications

• High school diploma or equivalent required.
• 6 months cash handling and customer service experience preferred.
• Excellent customer and communication skills.

Responsibilities

• Deliver excellent customer service to all Bank customers.
• Receive and disburse money to and from customers following defined policies and procedures.
• Accurately conduct all credit and debit transactions. (Including but not limited to Visa payments, Loan payments, and cash advances)
• Ensure accurate handling of checks presented via remote capture
• Verify cash drawer, balance and prepare daily work.
• Learns and executes proper vault and ATM procedures
• Reports any discrepancies to the Center Manager
• Maintain Teller area that is secure and well organized.
• Become knowledgeable on all bank products and services at a high level in order to properly direct customers
• Provide input to Center Management on ways to promote positive customer interactions
• Other duties as assigned. May be asked to help out at other branches when needed.

Skills

Cash handling

Customer service

Communication skills

Education

High school diploma or equivalent

Job description

First National Bank of Waterloo is seeking a Teller to serve as the primary contact with the public, handling transactions with accuracy and efficiency. The position requires knowledge of banking transactions and a willingness to promote bank products and services.

The successful candidate will have a high school diploma or equivalent, and at least 6 months of cash handling and customer service experience. Strong communication and customer service skills are essential for success in this on-site