Bank Teller & Customer Experience Specialist

First Horizon Bank; Metairie (LA); On-site; USD 30,000 - 37,000; Full time

Job summary

First Horizon Bank in Metairie, LA, is seeking a Retail Banking Teller to support on-site customer service and daily financial transactions. You will serve as the first point of contact for clients, processing deposits, withdrawals, transfers, and loan payments while maintaining a high standard of service.

The role emphasizes accurate cash handling, adherence to policies, and opportunities to cross-sell banking products.

Qualifications

• Prior customer service experience in a retail or banking setting.
• Ability to handle cash accurately and balance transactions.
• Willingness to cross-sell products to clients.
• Strong communication and interpersonal skills.
• Attention to detail and adherence to procedures.

Responsibilities

• Handle daily cash transactions and maintain cash drawer accuracy.
• Process deposits, withdrawals, transfers and loan payments for customers.
• Assist with ATM balancing and nightly depository procedures.
• Deliver excellent client service and resolve issues promptly.
• Identify cross-sell opportunities and refer clients to appropriate teams.

Skills

Customer service

Cash handling

Cross-selling

Communication

Attention to detail

Job description

First Horizon Bank in Metairie, LA, is seeking a Retail Banking Teller to support on-site customer service and daily financial transactions. You will serve as the first point of contact for clients, processing deposits, withdrawals, transfers, and loan payments while maintaining a high standard of service.

The role emphasizes accurate cash handling, adherence to policies, and opportunities to cross-sell banking products.