Bank Teller & Customer Experience Specialist

Investar Bank, National Association; Baton Rouge (LA); On-site; USD 28,000 - 40,000; Full time

Job summary

Investar Bank, National Association in Baton Rouge seeks a teller to perform routine branch duties, process deposits and withdrawals, and promote bank services. You will handle cash, balance drawers, and refer clients to appropriate staff for additional products.

The ideal candidate has 1+ year banking experience, strong customer service, and solid cash-handling skills. High school diploma or GED is required, with opportunities to grow within a full-time branch role.

Qualifications

• 1+ year banking experience, preferably cash handling and customer service.
• High school diploma or GED is required.

Responsibilities

• Receive deposits and cash checks, process loan payments and withdrawals.
• Promote bank products and refer customers to staff.
• Balance cash drawer and verify vault cash.
• Answer phones and direct callers to staff.
• Operate terminals and computer systems for account activity.
• Ensure compliance with laws, policies, and guidelines.

Skills

Cash handling

Customer service

Banking operations

Identifying customers

Communication

Time management

Problem solving

Education

High school diploma/GED

Tools

Host computer systems

Word processing

Spreadsheet software

Account-opening software

Job description

Investar Bank, National Association in Baton Rouge seeks a teller to perform routine branch duties, process deposits and withdrawals, and promote bank services. You will handle cash, balance drawers, and refer clients to appropriate staff for additional products.

The ideal candidate has 1+ year banking experience, strong customer service, and solid cash-handling skills. High school diploma or GED is required, with opportunities to grow within a full-time branch role.