Bank Teller: Cash Handling & Customer Service Pro

State Bank of Texas; Irving (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

State Bank of Texas is seeking an attentive teller to assist customers with deposits, withdrawals, and payments. You will balance cash drawers, verify transactions, and resolve discrepancies while maintaining a professional, helpful demeanor.

In this role you will explain and promote bank products, answer questions, and ensure all regulatory procedures are followed. A strong attention to detail and solid math skills are essential.

Qualifications

• Provide accurate and timely information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Develop constructive and cooperative working relationships with others and maintaining them over time.
• Interact with internal and external customer with professionalism, respect and grace.
• Use computers and applications accurately and ethically.
• Use relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Responsibilities

• Assist customers with processing transactions, such as deposits, withdrawals, payments, cash checks and pay out money after verifying all information is validated and correct.
• Identify and resolve transaction mistakes when debits and credits do not balance.
• Identify and resolve complaints or account discrepancies and answer internal and external questions.
• Track, recording, reporting, and storing information related to transactions, bank supplies, and customers.
• Maintain and balancing cash drawers and reconciling discrepancies.
• Calculate daily transactions using computers, calculators, or adding machines.
• Overseeing ATM deposits and withdrawals.
• Explain, promote, or sell products or services tailored to meet the customer’s needs.

Skills

Cash handling

Customer service

Attention to detail

Verbal communication

Mathematics

Job description

State Bank of Texas is seeking an attentive teller to assist customers with deposits, withdrawals, and payments. You will balance cash drawers, verify transactions, and resolve discrepancies while maintaining a professional, helpful demeanor.

In this role you will explain and promote bank products, answer questions, and ensure all regulatory procedures are followed. A strong attention to detail and solid math skills are essential.