Bank Teller & Cash Services Specialist

Banksouthern; West Memphis (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

Banksouthern in West Memphis, AR is seeking a friendly Branch Customer Service Representative to handle cash receipts, deposits and everyday banking transactions with accuracy and integrity.

You will respond to customer inquiries, maintain cash levels, and cross-sell Bank services while ensuring confidentiality, compliance with policies, and strong math and computer skills. This on-site role requires 1–2 years of cash handling/customer service experience and a high school diploma or equivalent.

Qualifications

• High school diploma or equivalent.
• 1–2 years of customer service and cash handling experience; bank experience preferred.
• Strong customer contact skills to greet the public in a friendly and courteous manner.
• Ability to maintain confidentiality of the Bank’s records and customer transactions.
• Detail-oriented, accurate, and able to multi-task; possesses good mathematical aptitude.
• Ability to operate a computer terminal, 10-key, and other general office equipment.
• Willingness to represent Southern Bancorp through civic and community organizations.

Responsibilities

• Responds to customer inquiries as appropriate.
• Maintains proper cash levels in drawers, keeps cash secure, and ensures safety for the Bank.
• Accepts checks for cashing, processes deposits, verifies cash and endorsements, makes change, and issues receipts.
• Pays savings withdrawals after verifying balance and signature; redeems U.S. Savings Bonds.
• Accepts loan payments when installment loan coupons accompany payments.
• Processes night deposits and mail-in deposits.
• Processes cashier’s checks, cash advances, and other Bank services; issues U.S. Savings Bonds.
• May service ATMs according to schedule or need.
• May accept tax deposits and various utility payments.
• Opens safety deposit boxes.
• Completes Currency Transaction Reports (CTR) as needed.
• Performs CSR duties on a scheduled Saturday rotation.
• May assist with opening new accounts.
• Cross-sells Bank and affiliate services.
• Completes all required training.
• Performs other related duties as required or assigned.

Skills

Customer service

Cash handling

Attention to detail

Confidentiality

Mathematical aptitude

Computer skills

Communication skills

Multi-tasking

Community involvement

Education

High school diploma or equivalent

Tools

10-key keypad

Computer terminal

ATM servicing

Job description

Banksouthern in West Memphis, AR is seeking a friendly Branch Customer Service Representative to handle cash receipts, deposits and everyday banking transactions with accuracy and integrity.

You will respond to customer inquiries, maintain cash levels, and cross-sell Bank services while ensuring confidentiality, compliance with policies, and strong math and computer skills. This on-site role requires 1–2 years of cash handling/customer service experience and a high school diploma or equivalent.