Bank Teller: Cash Handling & Customer Experience

First Horizon Bank; Bryant (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

First Horizon Bank in Bryant, AR on site is seeking a teller to provide quality, accurate daily processing of financial transactions in a retail banking environment and be the first point of contact for clients.

Responsibilities include handling deposits and withdrawals, promoting bank products, ensuring compliance, and maintaining excellent customer service while supporting cash management and risk controls.

Qualifications

• High school diploma or GED required and 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience

Responsibilities

• Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures.
• Process deposits, withdrawals, transfers and loan payment transactions for customers.
• Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.).
• Assist in daily balancing and processing of ATM(s), including the processing of all entries.
• Assist in the verification of deposits in the night and lobby depository.
• Assist with the dual control vault responsibilities.
• Stay informed of all operational updates and changes to ensure compliance with all current guidelines.
• Deliver excellent client experiences consistently and promptly resolve client issues effectively.
• Ensure an excellent overall client experience by assisting clients with select service needs.
• Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.
• Identify cross selling opportunities and refer clients/prospects to the appropriate team.
• Promote bank products and services to further enhance client relationships.
• Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.
• Perform all other job-related duties as assigned

Skills

Cash handling

Customer service

Retail banking knowledge

Education

High school diploma or GED

Tools

Microsoft Office Suite

10-key calculator

Coin counter

Job description

First Horizon Bank in Bryant, AR on site is seeking a teller to provide quality, accurate daily processing of financial transactions in a retail banking environment and be the first point of contact for clients.

Responsibilities include handling deposits and withdrawals, promoting bank products, ensuring compliance, and maintaining excellent customer service while supporting cash management and risk controls.