Bank Teller: Build Trust & Deliver Exceptional Service

Equity Bank; Missouri; Vor Ort; USD 21.000 - 25.000; Vollzeit

Benefits dieser Stelle

Dental & Vision Insurance

401(K) Retirement Plan w/ CompanyMatch

Generous Vacation & Sick Time

Employee Stock Purchase Plan

Retail Banking Benefits

Zusammenfassung

Equity Bank in Blue Springs, MO is seeking a full-time Teller to join our Retail team. You will handle daily financial transactions, help clients with deposits, withdrawals, transfers and product referrals, and contribute to a friendly, accurate banking experience.

We value teamwork, reliability, and a commitment to customer service. Training is provided, with opportunities to grow within a community-focused bank that supports its employees and the local area.

Qualifikationen

• High School diploma or equivalent.
• Cash handling experience preferred.
• Customer service experience.
• Excellent interpersonal, verbal, and written communication skills.
• Computer proficiency in Windows-based system.
• Ability to maintain a high degree of confidentiality.
• Strong attention to detail and organizational skills.
• Capable of working with a team.
• Aptitude for math.
• Fluency in more than one language preferred.
• Ability to travel to Wichita, KS for required training your first week on the job.

Aufgaben

• Accurately process financial transactions including deposits, withdrawals, transfers, check cashing, payments, monetary instrument sales, and internal bank transactions.
• Balance transactions and cash daily.
• Approve transactions for other employees within your assigned approval authority limit, if applicable.
• Assist in management of bank cash levels as delegated by a manager or supervisor.
• Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production.
• Adhere to operating procedures and protocols.
• Build Client Relationships
• Conduct professional client conversations that build and sustain trust and credibility.
• Discover key life events happening with clients to ensure bank products and services are meeting financial needs.
• Promote bank products and services, within and outside of the branch.
• Proactively make referrals to bank partners that result in additional revenue to the bank.
• Demonstrate operational soundness to minimize risk exposure or loss and to maintain quality production.
• Deliver a Consistently Superior Client Experience
• Demonstrate excellent customer service skills.
• Behave in a manner to create a welcoming, engaging, professional environment for clients and your team to experience.
• Respond to routine client inquiries and requests.
• Demonstrate Compliance with Applicable Laws and Regulations
• Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies, and procedures.
• Follow deposit account opening procedures and internal suspicious activity referral requirements and processes, as appropriate for this position.
• Actively work with clients to understand each client’s normal account activity, as appropriate for this position.
• Complete periodic compliance training.
• Regular and reliable attendance
• Perform other duties as assigned or required.

Kenntnisse

Cash handling

Customer service

Interpersonal communication

Written communication

Confidentiality

Attention to detail

Team player

Math aptitude

Bilingual (preferred)

Training travel (Wichita KS)

Ausbildung

High School diploma or equivalent

Tools

Windows-based systems

Jobbeschreibung

Equity Bank in Blue Springs, MO is seeking a full-time Teller to join our Retail team. You will handle daily financial transactions, help clients with deposits, withdrawals, transfers and product referrals, and contribute to a friendly, accurate banking experience.

We value teamwork, reliability, and a commitment to customer service. Training is provided, with opportunities to grow within a community-focused bank that supports its employees and the local area.