Bank Teller

Farmers National Bank of Canfield; Howland (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading bank in Ohio is seeking a Teller to process customer transactions and provide exceptional service. The role involves recognizing customer needs, cross-selling products, and maintaining confidentiality. Ideal candidates will have cash handling experience and a positive attitude.

Qualifications

• Proven cash handling experience.
• Basic computer skills and familiarity with office equipment.

Responsibilities

• Process a variety of customer transactions at a teller window.
• Meet specific referral goals on a weekly, monthly, quarterly, and/or yearly basis.
• Make outbound sales calls to current and prospective clients.

Skills

Customer Service

Sales

Cash Handling

Education

High School diploma or GED

Job description

Job Description

SUMMARY: Processes a variety of customer transactions at a teller window. Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments to consistently deliver a superior level of customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Strong knowledge of bank products and services, with the ability to recognize customer needs and cross-sell bank products.
2. Participate in the bank's referral program and utilize applicable technology and/or programs to effectively show results.
3. Meet specific referral goals on a weekly, monthly, quarterly, and/or yearly basis.
4. Operate and balance a terminal and cash drawer daily.
5. Accept and process transactions such as savings, checking, Holiday Savings accounts, loan payments, SDB rental payments, sell money orders/official checks, and cash withdrawals.
6. Accept checks for cashing in accordance with FNB check handling procedures.
7. Participate and successfully complete all required training courses.
8. Be flexible and foster a work environment conducive to teamwork.
9. Assist with duties related to money shipments and orders.
10. Perform additional branch duties outside of transaction processing as needed.
11. Handle all cash, customer transactions, and information following FNB Security Policies and Procedures.
12. Make outbound sales calls to current and prospective clients.
13. Maintain flexibility with work schedules to meet branch staffing needs.
14. Maintain confidentiality of all customer business and personal information.
15. Accept responsibilities and projects assigned by a supervisor to add value.
16. Work effectively in a team environment with a positive attitude.
17. Complete all mandatory and elective training, including BSA and Anti-Money Laundering procedures, maintaining compliance with all rules and regulations.
18. Maintain regular, predictable attendance.
19. Perform all other duties as assigned.

EDUCATION AND EXPERIENCE:

• High School diploma or GED.
• Proven cash handling experience.
• Basic computer skills and familiarity with office equipment.
• Customer service and/or sales experience at any level.

Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran.