Bank Teller

Shore United Bank; Charlotte Hall (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is looking for a Branch Banking Specialist I to join their customer-centric team. In this entry-level position, you will be the face of the bank, engaging with clients to address their financial needs through exceptional service and accurate transaction handling. You will play a vital role in promoting banking products and ensuring customer satisfaction while adhering to regulatory compliance. This role offers a collaborative environment with opportunities for growth and development, making it an exciting opportunity for those passionate about finance and customer service.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401k Plan with Company Match

Paid Parental Leave

Employee Stock Purchase Plan

Paid Time Off

Paid Sick Time

Career Development Program

Wellness Initiatives

Qualifications

• 1 year experience in customer service and cash handling required.
• High school diploma or GED is essential.

Responsibilities

• Handle customer transactions and provide exceptional service.
• Promote bank products and assist customers with account management.

Skills

Customer Service

Cash Handling

Communication Skills

Problem Solving

Education

High School Diploma or GED

Job description

Shore United Bank is seeking a Branch Banking Specialist I (Bank Teller) to join our team. A Branch Banking Specialist I is a front-line, customer facing teller position responsible for professionally interacting with clients to take care of their financial needs. A Branch Banking Specialist is responsible for providing exceptional customer service including efficient and accurate transaction processing. The Specialist is skilled in customer conversations, asking questions to determine the best solutions to meet the financial needs of our customers.

Essential Functions Include:

• Handles customer transactions including deposits, withdrawals, transfers, loan payments, night deposits, settling and maintaining the ATM, accurately balancing cash drawer.
• Provides superior customer service through conversation to identify customer needs, in person and over the phone.
• Promotes bank products and services through customer conversations to help the customer meet their financial needs.
• Works closely with bank partners for client referrals to Merchant, Wye Financial, Commercial Relationship Managers, Branch Lenders.
• Aids customers in managing and optimizing their bank accounts and other products.
• Maintains the highest level of confidentiality with all information obtained.
• Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g., Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, SAFE Act, etc.; ensures that the office and all personnel adhere to the same.
• Participates in required training sessions, including training for compliance with BSA/AML policies and procedures.

Location: Charlotte Hall Branch - 30165 Three Notch Rd., Charlotte Hall, MD. 20622

Position Type/Expected Hours Of Work:

• Full-time.
• Non-exempt.
• Days of Work: Monday-Friday, with rotating Saturdays (Closed Sundays).

Required Education And Experience:

• High school diploma/GED equivalent.
• 1 year experience successfully providing excellent customer service in a fast-paced environment.
• 1 year experience cash handling with high level of accuracy.

Compensation:

• The pay range for this position is $18.00 to $20.00 hourly. Candidates without prior banking experience will start at $18.00 hourly.
• Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.

Company Benefits:

• Join a family and community-oriented workplace that offers a team environment, along with a collaborative and friendly place to work.
• Comprehensive benefits package for full-time employees including health, dental, vision, company-paid life insurance, mental health well-being, short-term and long-term disability, and much more!
• Paid parental leave.
• 401k savings plan with up to a 4% company match.
• Employee Stock Purchase Plan.
• Employee perks such as: employee banking services, loan discount program, education assistance, career development program, Employee Assistance Program, and wellness initiatives.
• Opportunity for growth and advancement.
• Paid training program and continuous training sessions throughout the year on various topics.
• Generous paid time off and paid sick time.
• Community involvement opportunities.

Shore United Bank is a full-service financial institution with a rich history dating back to 1876. In excess of $6 billion in assets, we offer innovative financial services delivered with the personal touch you expect. We serve a broad geographic area with branches in Maryland, Delaware, and Virginia, and we also provide a comprehensive suite of digital banking services that allow you to bank with us no matter where life takes you. In addition to banking, we offer trust and wealth management services through Wye Trust, a division of Shore United Bank. Together, our team of experienced professionals is dedicated to helping you achieve your financial goals.

Shore United Bank: Good things are happening here.
Shore United Bank is an Affirmative Action/Equal Opportunity Employer. Shore United Bank is an E-Verify participant.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Finance and Sales

Industries

• Banking