Teller JNMS CAYMAN

JN Group; Washington (District of Columbia); On-site; USD 36,000; Full time

Job summary

A leading company is seeking a Teller to deliver exceptional customer service and process transactions accurately. This role requires at least one year of experience in a financial institution and an associate degree in Business Administration. Ideal candidates will possess strong interpersonal skills and a commitment to professionalism.

Qualifications

• Minimum of one year experience in a financial institution.
• Knowledge of Group's operations and core business systems would be an asset.

Responsibilities

• Provide customer referrals for new products and services.
• Process remittances and bill payments via eMoney/Moneygram.
• Liaise with Operations Support Unit and Money Transfer agents.

Skills

Customer Service

Time Management

Interpersonal Communication

Education

Associate degree in Business Administration

Job description

Georgetown, Cayman Islands | Posted on 06/05/2025

JN Money Services (Cayman) Limited is seeking to recruit a suitably qualified and experienced candidate to fill the position of Teller . The successful candidate will provide superior and quality customer service on a daily basis. The position will also require the incumbent to process efficient and accurate transactions, and to sell JN Money Services (Cayman) Limited’s products and services.

Job Category: Clerical

Salary: KYD 35,479.68 per annum

Key Responsibilities

• Provide customer referrals for new products and services on a daily basis.
  
• Promote and maintain a professional and positive relation with all contacts including both existing and potential customers.
  
• Process remittances and bill payments via eMoney/Moneygram.
  
• Comply with all department and company policies and procedures.
  
• Ensure relevant information/documents such as valid identification, occupation, date of birth, proof of address and source of funds are obtained from all senders of transfers over the recommended monetary threshold.
  
• Identification should be scanned and saved in the correct file on the server.
  
• Liaise with JNMS Operations Support Unit and JN Money Transfer agents and subsidiaries.
  
• Assist customers with completing and signing the Letter of Authority for account and third party transfers.
  

Requirements

Required Qualification & Experience

• Associate degree in Business Administration or another relevant field
  
• A minimum of one (1) year experience within a financial institution
  
• Must be eligible to live and work in the Cayman Islands
  
• Knowledge of the Group’s operations and core business systems would be an asset

Personal Attributes

· Strong human relations skills

· Excellent organization and time management skills

· Excellent interpersonal, oral and written communication skills

· Ability to thrive in a dynamic team environment

· Professionalism, dependability, integrity and trustworthiness combined with a cooperative attitude