Bank Receptionist & Teller - Customer Service Champion

Stockman Bank; Great Falls (MT); On-site; USD 32,000 - 42,000; Full time

Job summary

Stockman Bank in Great Falls, MT is looking for a Receptionist/Teller to join our West Office team. This regular full-time role features extensive customer contact, processing transactions, and cross-selling bank products while protecting bank assets.

You will greet customers, assist with account information, answer calls, open new accounts, and support the teller team with daily operations. A high school diploma and strong customer service skills are required, with basic computer experience and

Qualifications

• High School diploma or equivalency.
• Strong interpersonal/team skills with ability to develop effective working relationships.
• Strong commitment to providing exceptional customer service.
• Previous personal/computer experience.
• Ten key proficiency

Responsibilities

• Greet and direct customers.
• Assist customers with general account information.
• Answer incoming calls and monitor lobby traffic.
• Cross-sell other bank services and refer business.
• Open new accounts as needed.
• Handle basic teller transactions and balance cash.

Skills

Interpersonal skills

Customer service orientation

Computer experience

Ten key proficiency

Teamwork

Education

High School diploma or equivalency

Job description

Stockman Bank in Great Falls, MT is looking for a Receptionist/Teller to join our West Office team. This regular full-time role features extensive customer contact, processing transactions, and cross-selling bank products while protecting bank assets.

You will greet customers, assist with account information, answer calls, open new accounts, and support the teller team with daily operations. A high school diploma and strong customer service skills are required, with basic computer experience and