Relationship Banker: Grow Deposits & Client Relationships

Opportunitybank; Great Falls (MT); On-site; USD 32,000 - 42,000; Full time

Job summary

Opportunity Bank of Montana is seeking a customer service oriented Teller/ Banking Associate in Great Falls, MT. The role focuses on developing customer relationships, opening deposit accounts, and selling loan products while maintaining accurate cash handling and adherence to bank policies.

The candidate will also respond to inquiries, resolve issues, and identify cross-sell opportunities, with potential to mentor new staff and participate in training.

Qualifications

• 2 years relevant sales experience
• Experience with deposit accounts & cash-handling
• Equal Opportunity Employer

Responsibilities

• Develop customer relationships through profiling and needs-based questioning to identify deposit, credit, investment and other needs.
• Open new personal and business deposit accounts and identify, sell consumer loan solutions, respond to inquiries, resolve issues and refer cross-sell opportunities.
• Perform all Customer Service Teller functions with a cash drawer and balance cash as required.
• Maintain and close customer accounts and perform related maintenance.
• Assist customers in balancing situations and offer fresh start loans.
• Adhere to operational and security policies and privacy policies of the Bank.
• Establish and deepen relationships to achieve branch sales goals and provide exceptional service.
• May participate in mentorship and training of new employees.
• Perform other related duties as assigned.

Skills

Customer relationship

Needs-based questioning

Cash handling

Deposit accounts

Cross-sell opportunities

Education

High School or equivalent

Job description

Opportunity Bank of Montana is seeking a customer service oriented Teller/ Banking Associate in Great Falls, MT. The role focuses on developing customer relationships, opening deposit accounts, and selling loan products while maintaining accurate cash handling and adherence to bank policies.

The candidate will also respond to inquiries, resolve issues, and identify cross-sell opportunities, with potential to mentor new staff and participate in training.