Bank Operations Specialist

County National Bank; Hillsdale (MI); Presencial; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

County National Bank in Hillsdale, MI is seeking a Bank Operations Specialist to support deposit operations through processing solutions such as Remote Capture, Mobile Deposit, and branch processing. The role emphasizes accuracy, proper documentation, and adherence to internal controls and regulatory requirements.

You will review daily reports, resolve discrepancies, generate operational reports, and coordinate with bank couriers and the mailroom to ensure secure handling of documents.

Formación

• High School Diploma, or equivalent experience.
• Three (3) years of relevant banking experience.

Responsabilidades

• Research, process, and resolve returned items, transaction exceptions, and discrepancies accurately and promptly.
• Support deposit processing and depository solutions, including Remote Capture, Mobile Capture Deposit, and branch processing.
• Process account adjustments, general ledger entries, and other financial transactions with appropriate supporting documentation.
• Review daily operational reports and transactions to ensure adherence to established internal controls, policies, procedures, and regulatory requirements.
• Investigate complex transaction inquiries, identify discrepancies, and coordinate appropriate resolutions.
• Maintain accurate document and image retention, storage, and retrieval in accordance with bank policies and retention requirements.
• Prepare and validate operational reports and ensure accurate, timely delivery of client notifications and required communications.
• Perform mailroom duties and coordinate with bank couriers to support the secure and timely handling and distribution of bank documents and materials.
• Generate reports, analyze operational data, and provide insights to support management decisions, process improvements, and operational efficiency.
• Identify processing errors, monitor workflow accuracy, and contribute to improvements that strengthen service quality, efficiency, and risk management.

Conocimientos

Attention to detail

Analytical problem solving

Regulatory awareness

Communication skills

Microsoft Office

Document management

Time management

Team collaboration

Educación

High School Diploma or equivalent

Herramientas

Banking systems

Descripción del empleo

• Location 3251 Beck Road,Hillsdale, MI, 49242,United States
• Job Category 5A
• Employee Type Non-Exempt
• Required Degree High school
• Manage Others No

Contact information

• Phone [phone]
• Email [e-mail]

Description

County National Bank (CNB) is an independent, locally owned, community bank that is successful and growing whose mission is to "sustain its deep commitment to the community and its traditions of excellence in all aspects of banking and provide outstanding client service and solid financial performance."

We invite you to share in our mission and vision as a community banker, making a difference in your community while experiencing excellent benefits and career opportunities.

CNB is looking for a qualified, motivated, and client- and team-focused individual to join our Bank Operations Team as a Bank Operations Specialist ON-SITE in Hillsdale, Michigan.

JOB SUMMARY

A Bank Operations Specialist is responsible for supporting deposit operations through processing solutions including remote capture, mobile deposit, and branch processing. The role maintains a high degree of accuracy including general ledger adjustments, and ensures all transactions are supported by appropriate documentation. This position reviews daily reports to ensure compliance with internal controls and regulatory requirements and may research and resolving complex transaction inquiries. The Bank Operations Specialist generates and delivers reports in a timely manner to support informed decision-making and operational efficiency.

DUTIES

• Research, process, and resolve returned items, transaction exceptions, and discrepancies accurately and promptly.
• Support deposit processing and depository solutions, including Remote Capture, Mobile Capture Deposit, and branch processing.
• Process account adjustments, general ledger entries, and other financial transactions with appropriate supporting documentation.
• Review daily operational reports and transactions to ensure adherence to established internal controls, policies, procedures, and regulatory requirements.
• Investigate complex transaction inquiries, identify discrepancies, and coordinate appropriate resolutions.
• Maintain accurate document and image retention, storage, and retrieval in accordance with bank policies and retention requirements.
• Prepare and validate operational reports and ensure accurate, timely delivery of client notifications and required communications.
• Perform mailroom duties and coordinate with bank couriers to support the secure and timely handling and distribution of bank documents and materials.
• Generate reports, analyze operational data, and provide insights to support management decisions, process improvements, and operational efficiency.
• Identify processing errors, monitor workflow accuracy, and contribute to improvements that strengthen service quality, efficiency, and risk management.

Qualifications

Required:

• High School Diploma, or equivalent experience
• Three (3) years of relevant banking experience

Preferred:

• Experience in bank operations

SKILLS

• High degree of attention to detail and ability to process transactions accurately while minimizing errors.
• Ability to analyze and solve problems based on researching, identifying discrepancies and completing investigations to determine appropriate resolutions.
• Understanding of deposit operations including general ledger transactions.
• Knowledge of banking regulations and documentation requirements.
• Ability to navigate banking systems and Microsoft Office programs.
• Strong written and verbal communication skills with the ability to communicate effectively to both internal and external partners.
• Time management skills to prioritize tasks, meet deadlines, and maintain organized records.
• Ability to handle time sensitive financial and client information while following privacy, security, and record retention policy.

Work Environment

This position is an on-site position located in our Beck Road, Hillsdale office.

Physical Requirements

• Sit/stand for long periods of time
• Ability to see difference between colors, shades, and brightness to identify documents
• Comfort with using a phone, fax, or other devices for calls, document sharing, and communication