Bank Front Desk & Guest Experience

The National Bank of Indianapolis; Indianapolis (IN); On-site; USD 21,000 - 28,000; Full time

Job summary

The National Bank of Indianapolis is seeking a Receptionist to greet clients and visitors, answer calls, and provide essential administrative support. You will help maintain a professional, confidential, and welcoming office environment while coordinating meeting room schedules and assisting teammates with daily tasks.

Ideal candidates will have strong communication, organizational skills, and experience with Microsoft Office in a professional setting, with a focus on client service and teamwork.

Qualifications

• Must have customer service experience in a professional setting.
• Strong communication and interpersonal skills are essential.
• Excellent organizational abilities with multitasking proficiency.

Responsibilities

• Greet clients and visitors and provide exceptional service.
• Answer and direct calls using a multi-line telephone system.
• Respond to inquiries and connect to the appropriate staff or departments.
• Maintain confidentiality and follow bank policies and security standards.
• Provide administrative support to teammates and assist with daily office needs.
• Coordinate meeting room schedules and manage calendars.
• Monitor and order office supplies to support daily operations.
• Maintain a clean and welcoming office environment.

Skills

Customer service

Communication

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The National Bank of Indianapolis is seeking a Receptionist to greet clients and visitors, answer calls, and provide essential administrative support. You will help maintain a professional, confidential, and welcoming office environment while coordinating meeting room schedules and assisting teammates with daily tasks.

Ideal candidates will have strong communication, organizational skills, and experience with Microsoft Office in a professional setting, with a focus on client service and teamwork.