Bank Fraud Associate Analyst — Hybrid Role

Ally; Dresher (Montgomery County); Hybrid; USD 48,000 - 75,000; Full time

Job summary

Ally Financial is seeking a Deposit Operations' Associate Analyst Bank Fraud in a hybrid Dresher, PA role. You will assess situations, identify risks, and work with the Fraud Manager to deter fraud against Ally Bank.

You’ll research incidents, document findings, and coordinate with Risk, Compliance and Legal as needed. You will provide excellent customer service to customers affected by potential fraud and help prepare reports to ensure policy adherence.

Qualifications

• 0–2 years in a bank fraud or similar role.
• High school diploma or GED required.
• Strong written and verbal communication skills.

Responsibilities

• Review tools and reports to identify potential fraudulent activity on new/existing Ally Bank deposits.
• Research incidents and coordinate with Risk, Compliance and Legal.
• Engage with other departments and authorities as needed.
• Apply countermeasures to avoid losses for the bank and customers.
• Maintain enterprise-wide compliance with required standards and policies.
• Deliver excellent service to customers impacted by potential fraud.
• Review new accounts, negative balance accounts, ACH reports, and suspicious activity.
• Assist manager by preparing reports to document policy adherence.

Skills

Fraud analysis

Research

Documentation

Communication

Multi-tasking

Time management

Windows PC skills

Crisis handling

Education

High school diploma or GED

Job description

Ally Financial is seeking a Deposit Operations' Associate Analyst Bank Fraud in a hybrid Dresher, PA role. You will assess situations, identify risks, and work with the Fraud Manager to deter fraud against Ally Bank.

You’ll research incidents, document findings, and coordinate with Risk, Compliance and Legal as needed. You will provide excellent customer service to customers affected by potential fraud and help prepare reports to ensure policy adherence.