Fraud Analyst – Hybrid Banking

Ally; Lewisville (TX); Hybrid; USD 48,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Holidays

Volunteer time off

401K with company matching

Tuition reimbursement

Employee stock purchase plan

Health, dental, vision insurance

Life & disability insurance

Job summary

Ally Financial is hiring for an in-office role with a weekly hybrid schedule. The Fraud Analyst reviews Ally Bank deposits to identify potential fraud, researches incidents with Risk, Compliance and Legal, and coordinates with other organizations when needed.

You will implement countermeasures, ensure compliance with policies, provide service to affected customers, review accounts and reports, and assist the manager in documenting findings for audits and management reviews.

Qualifications

• 0+ years of experience in fraud or related field.
• High school diploma or GED equivalent.
• Experience in financial services is preferred.

Responsibilities

• Perform reviews using tools and reports to spot potential fraudulent activity on Ally Bank deposits.
• Research incidents and coordinate with Risk, Compliance and Legal.
• Interact with other companies or authorities as needed.
• Execute countermeasures and mitigation strategies to avoid losses.
• Ensure compliance with standards and policies across the bank.
• Provide excellent customer service to customers impacted by potential fraud.
• Review new accounts, ACH reports, and fraud notifications.
• Assist manager in preparing reports for documentation and policy adherence.

Skills

Fraud analysis

Bank fraud taxonomy knowledge

Research & documentation

Communication skills

Multitasking

Time management

PC skills

Crisis management

Quality control

Customer inquiries handling

Education

High school Diploma or GED

Job description

Ally Financial is hiring for an in-office role with a weekly hybrid schedule. The Fraud Analyst reviews Ally Bank deposits to identify potential fraud, researches incidents with Risk, Compliance and Legal, and coordinates with other organizations when needed.

You will implement countermeasures, ensure compliance with policies, provide service to affected customers, review accounts and reports, and assist the manager in documenting findings for audits and management reviews.