Bank Customer Service Specialist — Growth & Impact

WaFd Bank; Klamath Falls (OR); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Stock options

401(k) plan

Paid Parental Leave

Life and AD&D insurance

Long-term disability

Tuition Reimbursement

Employee assistance programs

Pre-tax health and dependent-care

Job summary

WaFd Bank is seeking a Customer Service Representative to join our retail banking team in Klamath Falls, OR. You will greet customers, perform banking transactions accurately, and build rapport with clients while sustaining a friendly, professional environment.

Ideal candidates bring a high school diploma, strong communication skills, and comfort with Microsoft Office and digital channels. Join a company known for integrity, teamwork, and opportunities for internal advancement.

Qualifications

• High school diploma or approved equivalent.
• Basic math skills, 10-key and keyboarding.
• Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook.
• Well-developed smart phone and digital channel skills.
• Must be organized and display excellent communication skills and a personable attitude.

Responsibilities

• Provide a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions.
• Adhere to bank policies and procedures designed to comply with Federal regulations.
• Reflect WaFd Bank's values of integrity, teamwork, ownership, simplicity, discipline and service.

Skills

Customer service

Communication

Microsoft Office

Mobile/digital channels

Education

High school diploma or equivalent

Tools

Excel

Word

Teams

Outlook

Job description

WaFd Bank is seeking a Customer Service Representative to join our retail banking team in Klamath Falls, OR. You will greet customers, perform banking transactions accurately, and build rapport with clients while sustaining a friendly, professional environment.

Ideal candidates bring a high school diploma, strong communication skills, and comfort with Microsoft Office and digital channels. Join a company known for integrity, teamwork, and opportunities for internal advancement.