Bank Customer Service Specialist — Cash & Account Support

Commercial Bank of Texas; Lufkin (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Commercial Bank of Texas is seeking a customer service focused Teller to assist customers with daily banking transactions and inquiries. You will handle deposits, withdrawals, and deposits, while promoting loans, IRAs, CDs, money orders, and related CBTx services.

The role requires accuracy, courtesy, and adherence to bank policies in a fast-paced environment. The position emphasizes cash handling, record-keeping, and collaboration with team members to ensure accurate processing and compliant

Qualifications

• High School Diploma or Equivalent is required.
• Ability to read, write, and speak English fluently.
• Good personal credit history preferred.
• 1 year of experience in a financial institution is preferred.

Responsibilities

• Assist customers with deposits, withdrawals, and account inquiries.
• Promote CBTx services such as loans, IRAs, CDs, and money orders.
• Balance cash drawer and report discrepancies.
• Process loan payments and payments to accounts.
• Maintain compliance with bank policies and procedures.

Skills

Cash handling

Customer service

Attention to detail

Sales/upsell

Microsoft Excel

Communication skills

Education

High School Diploma or Equivalent

Tools

Microsoft Excel

Microsoft Word

Job description

Commercial Bank of Texas is seeking a customer service focused Teller to assist customers with daily banking transactions and inquiries. You will handle deposits, withdrawals, and deposits, while promoting loans, IRAs, CDs, money orders, and related CBTx services.

The role requires accuracy, courtesy, and adherence to bank policies in a fast-paced environment. The position emphasizes cash handling, record-keeping, and collaboration with team members to ensure accurate processing and compliant