Bank Customer Relationship Associate (Teller) - Stable FT

First Federal Community Bank, OH; Mount Hope (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Job summary

First Federal Community Bank in Mt. Hope, OH is seeking a Customer Relationship Associate (Teller) to welcome customers and handle deposits, withdrawals, and routine banking tasks.

You will assist customers in person and over the phone, supporting online banking and debit services while maintaining an accurate cash drawer. No prior banking experience is required; comprehensive training and ongoing support are provided.

Qualifications

• High school diploma or equivalent.
• Customer service or people-focused experience.
• Strong attention to detail and basic computer skills.
• Willingness to learn and grow.
• Positive attitude and reliability.

Responsibilities

• Welcome customers and create a positive, friendly experience
• Process deposits, withdrawals, and other transactions accurately
• Answer questions and help customers find the right solutions in person and over the phone
• Support online banking, debit card, and account service needs
• Balance your cash drawer and maintain a clean work area
• Build relationships with customers and your team

Skills

Customer service

Relationship building

Attention to detail

Communication

Reliability

Job description

First Federal Community Bank in Mt. Hope, OH is seeking a Customer Relationship Associate (Teller) to welcome customers and handle deposits, withdrawals, and routine banking tasks.

You will assist customers in person and over the phone, supporting online banking and debit services while maintaining an accurate cash drawer. No prior banking experience is required; comprehensive training and ongoing support are provided.