Ballpark Special Events Lead

Diamond Baseball Holdings Llc; Papillion Second I Precinct (NE); On-site; USD 42,000 - 64,000; Full time

Job summary

The Omaha Storm Chasers are seeking a Special Events Coordinator to manage the coordination of non-baseball events at Werner Park in Papillion, NE. You will handle CRM records, event bookings, calendars, and on-site event management.

This role emphasizes client relations, budget goals, and collaboration with the front office and DBH in a team-friendly environment that values community engagement and professional growth.

Qualifications

• Bachelor’s Degree in Event Planning, Hospitality or Sports Marketing/Management or related field preferred
• Excellent customer service skills
• Ability to solve problems quickly

Responsibilities

• Maintain records of all customers and prospects by utilizing CRM software, TripleSeat
• Coordinate the selling, booking and contracting of special events through CRM software, TripleSeat
• Assist with maintenance of merged Werner Park game and event(s) calendar
• Act as event manager at Werner Park on the day of the event
• Coordinate reports after each special event, including sending satisfaction surveys to clients and reporting them as needed
• Meet or exceed budgeted yearly department, sales, and event goals
• Build and foster relationships with past, current and potential new clients to secure special events at Werner Park
• Research, develop and manage a list of potential new partners
• Proactively create opportunities for new business with existing customers
• Lead ballpark tours with the intent of closing business
• Provide excellent customer service and care to all customers and prospects
• Networking at in-house and off-site events to generate new leads for special events
• Act as the lead contact with parent company, DBH, on national events
• Act as the lead military/Offutt liaison for club by building and maintaining relationships with the intent to help build team promotional nights and club special events
• Work with the front office team, as needed, to achieve the objectives of sales, marketing, tickets, and community relations departments through sales calls
• Other duties as assigned

Skills

Customer service

Problem solving

Attention to detail

Multitasking

Communication

MS Office

Driver's license

Evening/weekend availability

Education

Bachelor’s degree in Event Planning/ Hospitality or Sports Marketing/Management

Tools

TripleSeat CRM

Job description

The Omaha Storm Chasers are seeking a Special Events Coordinator to manage the coordination of non-baseball events at Werner Park in Papillion, NE. You will handle CRM records, event bookings, calendars, and on-site event management.

This role emphasizes client relations, budget goals, and collaboration with the front office and DBH in a team-friendly environment that values community engagement and professional growth.