Ballpark Operations Coordinator

City-of-Goodyear,-A; Goodyear (AZ); On-site; USD 55,000 - 85,000; Full time

Job summary

The City of Goodyear seeks a facilities operations supervisor for Goodyear Ballpark, the spring training venue for major league teams. You will oversee maintenance, manage staff, coordinate events, and ensure compliance with city policies while driving efficient operations.

Implement staff training, work with vendors, monitor budgets, and prepare performance reports to maximize park utilization and event success.

Qualifications

• Four-year degree or equivalent required.
• Minimum three years of related experience.
• Valid driver's license required.
• Ability to read municipal contracts, COACs, annual reports, and budget documents.
• Strong written and verbal communication skills.

Responsibilities

• Oversees general facility maintenance and procurement for ballpark operations.
• Recruits, hires, trains, and schedules event services staff and contractors.
• Develops staff training materials and recognition programs.
• Plans and monitors staff hours and leaves.
• Prepares monthly and annual reports on operations and events.
• Coordinates with departments, vendors, and agencies for events.
• Develops budgets and forecasts expenditures for programs.

Skills

Reading contracts

Math

Writing reports

Interpersonal skills

Budget awareness

Education

Bachelor's degree

Job description

This position is located at Goodyear Ballpark, the spring training and player development home of the Cleveland Guardians and Cincinnati Reds. Job duties include assisting in executing and overseeing ballpark operations by performing a variety of sports facility functions associated with a multi-use, public assembly facility including coordinating, planning, organizing, and facilitating events and activities. The position works with professional baseball teams, promoters, contract services providers, and lessees to assist in the overall success of the activity or event while maintaining compliance with City, user contract and departmental policies, procedures, and guidelines.

At the City of Goodyear, you will be a part of an organization that values its employees as its greatest asset. You will become part of a dedicated team of professionals that are committed to build and maintain a highly engaged workforce. You will be challenged to learn and grow in an environment that values employee development and career-building. You will thrive in a culture of innovation. We believe that successful employees are those that possess these six core values:

This information is intended to be descriptive of the key responsibilities of the position. The following functions do not identify all duties performed by the incumbent. Other duties and responsibilities will be performed as assigned.

Core Values

• Adaptability
• Integrity
• Initiative
• Empathy
• Optimism
• Innovation

ESSENTIAL FUNCTIONS

• Oversees general facility maintenance including the purchase and inventory of materials, supplies and equipment related to the ballpark operations; contacts vendors and service contractors regarding prices, delivery and services required for the effective operation of Goodyear Ballpark. Perform regular inspections of Goodyear Ballpark; identify projects that need to be completed and lead improvement projects to increase safety and efficiencies.
• Assists in management of spring training and off-season baseball and non-baseball event operations by recruiting, hiring, training, supervising, and scheduling event services staff, volunteers, custodial services, security services, and other contractors; develops and administers staff training materials; plans, evaluates and monitors performance of assigned staff; develops and implements staff and volunteer recognition/reward program; schedules, monitors and tracks employee hours and leaves; coordinates pre-game and in-game activities; responds to tenant needs.
• Recommends annual budget and expenditures by forecasting revenues and expenses for programs, authorizing payments, monitoring expenditures, recommending adjustments, and evaluating program performance.
• Manages sports facility events throughout the campus by scheduling and participating in conceptual meetings; determining locations; developing cost projections in accordance with approved fee schedules; coordinating with other departments, vendors, and agencies; planning concessions and maintenance; evaluating event and activity effectiveness and recommending improvement; research competitors’ events and programs; recommends areas of improvement.
• Coordinates a variety of recreational programs, local/national tournaments and camps, scheduling meetings, scheduling field usage, coordinating maintenance activities, and developing reports and evaluations.
• Facilitates and oversees use, activities and events throughout the campus including (but not limited to) professional and amateur baseball games and activities; concerts; fairs; graduations; large public events.
• Executes facility user contracts, produces comprehensive complex reports, responds to public inquiries; collects fees and balances accounts.
• Develops and administers strategies designed to increase facility utilization and enhancement of events; provides post-event reports to and performs follow up surveys with facility users.

Qualifications

• Formal Education/Knowledge: Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.
• Experience:Minimum three years of experience in a related field.
• Certifications and Other Requirements:Valid Driver's License
• Reading:Work requires the ability to read municipal contracts, COAC's, yearly reports, and budget expenditure reports.
• Math:Work requires the ability to perform general math calculations such as addition, subtraction, multiplication, and division.
• Writing:Work requires the ability to write reports, and general correspondence.
• Managerial:Semi-complex - Work requires the occasional direction of helpers, assistants, seasonal employees, interns, or temporary employees.
• Budget Responsibility:Moderate - Supports the preparation of budget documents; may do research to justify data used in documents for a unit or division of a department. May recommend budget allocations. Often compiles data and/or enters or oversees data entry. May have responsibility for monitoring budget expenditures (typically non-discretionary expenditures).
• Policy/Decision Making:Significant - The employee normally performs the job by following established standard operating procedures and/or policies. There is a choice of the appropriate procedure or policy to apply to duties. More complex work as well as decisions with more significant impacts are typically reviewed prior to being finalized.
• Technical Skills:Broad Application - Work requires a comprehensive, practical knowledge of a technical field with use of analytical judgment and decision-making abilities appropriate to the work environment of the organization.
• Interpersonal/Human Relations Skills:High - In addition to the sharing of information, interactions at this level may also include providing advice to others outside direct reporting relationships on specific problems or general policies/procedures. In many of the interactions, contacts may require the consideration of different points of view to reach agreement. Elements of persuasion may be necessary to gain cooperation and acceptance of ideas.

1. Become familiar with ballpark operations, facility maintenance program, facility use contracts, and contracted services.
2. Become familiar with City of Goodyear contract process for facility users and procurement.
3. Learn, understand and prepare monthly and annual reports for ballpark operations and events.
4. Recruit, hire, train, schedule and supervise operations staff and volunteers.
5. Develop comprehensive reports that detail performance and annual comparisons for ballpark operations and events.
6. Engage with the department safety program
7. Look for opportunities to reduce ballpark operations costs. (staffing, facility service contracts, etc.)
8. Read, understand and apply "City of Goodyear Policy and Administrative Guidelines" as they apply to supervisory responsibilities, employee expectations and conduct, and all other relevant policies and guidelines.