Bakeshop Crew Member

Butter Pecan Bakeshop; Hayward, Northern (CA, KY); On-site; USD 21,000 - 28,000; Part time

Job summary

Butter Pecan Bakeshop Hayward is seeking a part-time crew member to greet customers, suggest items, and handle transactions on the POS system. You will help with packing orders, maintaining a clean work area, and assisting in baking and prep as needed.

We value reliability, teamwork, and strong communication. The role requires English fluency, a CA Food Handler's Certificate, and the ability to work 12-24 hours per week on varied shifts.

Qualifications

• Reliability and excellent attendance are required.
• Quick service food handling experience in hospitality or F&B is preferred.
• At least 1 year in a customer service environment.
• Must follow cleaning and food safety guidelines.
• Must sign NDA to protect recipes and procedures.
• Ability to work under pressure with urgency and purpose.
• Strong communication with customers and crew.

Responsibilities

• Welcome customers with a smile and provide a superior experience.
• Review the menu, make recommendations, and process transactions on the POS.
• Pack orders carefully and ensure accuracy.
• Maintain clean, neat, and organized work areas at all times.
• Prep, bake, and assist in the kitchen as needed.
• Open and close shifts as scheduled and provide excellent service.

Skills

Customer service

Reliability

Teamwork

Communication

Attention to detail

Multitasking

Education

CA Food Handler's Certificate

Tools

POS system

Job description

Butter Pecan Bakeshop Hayward Bakeshop Crew Member Hayward, CA·Part time

About Butter Pecan Bakeshop Hayward

Description

This job posting is specifically for the Hayward location. We are hiring additional bakery team members to keep up with demand.

About Butter Pecan Bakeshop

Description

Who are we looking for?

If you are good with people, responsible, reliable, comfortable in the kitchen and have a strong work ethic, we'll teach you the rest.

What you will do:

Welcome customers with a smile and friendly attitude. Review the menu, make recommendations, and provide a superior customer experience. Utilize POS (point of sale) system to process transactions accurately and efficiently. Pack orders correctly and handle them with care. Perform customer service tasks as directed by Manager(s), Shift Lead(s) and/or Owners. Ensure all areas are clean, neat, and organized at all times. Prep, bake, and clean-up as needed.

Tasks and job expectations include but are not limited to:

• Have a positive attitude at all times and be reliable
• Work well on a team
• Must be able to maintain consistent availability and commit to shifts
• Follow company policies and procedures
• Perform shifts as scheduled to open and close the bakery
• Complete guest orders with attention to detail and accuracy
• Answer questions and provide excellent customer service with confidence
• Identify and recover guests who are dissatisfied with service and/or product
• Ensure all food is prepared, handled and stored according to all required food safety code standards
• Assist in kitchen to support all baking activities
• Valid CA Food Handler's Certificate required upon hire

Requirements:

• RELIABILITY AND EXCELLENT ATTENDANCE ARE REQUIRED.
• Previous quick service food handling experience in either the hospitality or food and beverage industry required.
• One year of experience in a customer service environment.
• Must maintain and follow strict cleaning and food handling/safety guidelines.
• Has integrity, a positive attitude, and takes initiative.
• Comfortable working on a team and independently.
• Strong communication skills with customers and fellow crew members.
• Trustworthy. Will be required to sign a non-disclosure agreement (NDA) to protect recipes, etc.
• Ability to work well under pressure.
• Must work with urgency and purpose.
• Excellent organizational skills and the ability to work efficiently.
• Ability to multitask while paying special attention to detail and is meticulous.
• Previous experience using POS (point-of-sale) equipment is a plus
• Ability to adapt to a flexible schedule according to business needs
• Excellent verbal and written communication skills

Physical Requirements:

• Frequent walking, kneeling, bending, and reaching overhead
• Operate commercial ovens, refrigerators, and freezers
• Able to stand for extended periods of time
• Must be able to lift, move and carry up to 50 pounds

Language Skills:

• Must be able to speak, read, and write in English

Work Schedule:

• Opening shifts start at 8am on the weekdays, and as early as 7am on weekends once in awhile
• Closing shifts end as late as 7:30pm weekdays and 5:30pm weekends
• 12-24 hours per week
• Must have flexibility; schedule may change