Bakery Venue Service Associate — Food & Customer Focus

Whole Foods Market; Bound Brook (NJ); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness

Job summary

Whole Foods Market on-site position seeks a versatile Team Member to deliver exceptional customer service, stock shelves, and maintain sanitation standards. You will engage with shoppers, follow SOPs, and support store programs while upholding the company image on the floor.

The role requires physical stamina: lifting up to 50 pounds, standing for long periods, and a flexible schedule including nights, weekends, and holidays. Strong teamwork and proactive communication are essential to success.

Qualifications

• No retail experience required.
• Must be able to lift 50 pounds.
• Flexible schedule including nights, weekends, and holidays.
• Stand/walk 6-8 hours in an 8-hour shift.

Responsibilities

• Weighs, prices, and packages customer orders.
• Understands venue menus, stays abreast of specials, menu changes, etc.
• Follows cash handling procedures related to the service venues.
• Monitors product quality and freshness and ensures proper product rotation.
• Completes product spoilage and transfer records as needed.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.

Skills

Food production knowledge

Quality and freshness check

Customer service focus

Suggestive selling

Team player

Communication skills

Time management

Sanitation standards

Job description

Whole Foods Market on-site position seeks a versatile Team Member to deliver exceptional customer service, stock shelves, and maintain sanitation standards. You will engage with shoppers, follow SOPs, and support store programs while upholding the company image on the floor.

The role requires physical stamina: lifting up to 50 pounds, standing for long periods, and a flexible schedule including nights, weekends, and holidays. Strong teamwork and proactive communication are essential to success.