Bakery Venue Customer Service & Prep Specialist

Whole Foods Market; Dayton (OH); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Whole Benefits

Job summary

Whole Foods Market in Dayton, OH is seeking a Team Member to support customer service, stocking, and sanitation. You will engage with customers and Team Members to provide courteous, friendly, and efficient service while upholding store SOPs and health standards.

No retail experience is required. You must be able to lift 50 pounds, work a flexible schedule including nights and weekends, and contribute to a clean, safe shopping environment with strong teamwork and a positive attitude.

Qualifications

• No prior retail experience required.

Responsibilities

• Weighs, prices, and packages customer orders.
• Understands venue menus, stays abreast of specials, menu changes, etc.
• Follows cash handling procedures related to the service venues.
• Monitors product quality and freshness and ensures proper product rotation.
• Completes product spoilage and transfer records as needed.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.

Skills

Food production understanding

Cooking techniques

Quality and freshness assessment

Sales techniques

Product differentiation knowledge

Communication skills

Teamwork

Customer service

Time management

Work ethic

Job description

Whole Foods Market in Dayton, OH is seeking a Team Member to support customer service, stocking, and sanitation. You will engage with customers and Team Members to provide courteous, friendly, and efficient service while upholding store SOPs and health standards.

No retail experience is required. You must be able to lift 50 pounds, work a flexible schedule including nights and weekends, and contribute to a clean, safe shopping environment with strong teamwork and a positive attitude.