Bakery Team Leader — Guest Experience & Growth

Nothing Bundt Cakes; Morgantown (WV); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Nothing Bundt Cakes is seeking a passionate Assistant Store Manager in Morgantown, WV to partner with the Bakery Manager to lead daily bakery operations, elevate guest experiences, and help the team meet store goals. You will coach, develop, and motivate team members, conduct pre-shift huddles, ensure food safety, and oversee opening/closing procedures while delivering brand standards.

Join a fast-paced, guest-focused environment with benefits such as health and dental insurance, 401(k), paid

Qualifications

• Previous leadership or supervisory experience preferred.
• Strong communication and interpersonal skills.
• Ability to coach, motivate, and hold team members accountable.
• Positive, energetic, and guest-focused attitude.
• Strong organizational and problem-solving skills.
• Ability to work effectively in a fast-paced environment.
• Comfortable making decisions and taking ownership.
• Ability to work flexible hours, including weekends and holidays as needed.
• Must be able to lead from the front and work alongside the team when necessary.
• Food service, retail, bakery, or hospitality experience is a plus.

Responsibilities

• Support the Bakery Manager in leading the day-to-day operations of the bakery.
• Lead by example and demonstrate company values and expectations.
• Coach, develop, and motivate team members to reach their full potential.
• Assist with onboarding and training new team members.
• Conduct effective pre-shift huddles and communicate daily goals, priorities, and expectations.
• Help create a positive, respectful, and team-oriented work environment.
• Provide feedback and recognition to team members while addressing performance concerns appropriately.
• Deliver an exceptional guest experience during every interaction.
• Ensure guests are welcomed, thanked, and treated with genuine care.
• Lead the team in creating memorable experiences and consistently delivering our brand standards.
• Resolve guest concerns professionally and turn challenges into positive experiences.
• Drive Bundtastic Rewards enrollment and other guest engagement initiatives.
• Assist with opening and closing procedures and ensure the bakery is operating safely and efficiently.
• Maintain high standards for cleanliness, organization, food safety, and sanitation.
• Ensure products consistently meet Nothing Bundt Cakes quality and presentation standards.
• Support proper ROX labeling, rotation, and storage procedures.
• Ensure team members follow all operational procedures and brand standards.
• Monitor product levels and communicate inventory needs to the Bakery Manager.
• Assist with daily production and bakery execution as needed.
• Help drive sales through exceptional guest service, upselling, catering, fundraising, and outside sales opportunities.
• Monitor daily sales and labor performance and make adjustments based on business needs.
• Assist with managing labor effectively and proactively throughout the day.
• Support bakery goals related to sales, profitability, labor, COGS, and guest satisfaction.

Skills

Leadership

Communication

Coaching

Guest focus

Organizational

Problem-solving

Fast-paced environment

Ownership

Flexible hours

Food service experience

Job description

Nothing Bundt Cakes is seeking a passionate Assistant Store Manager in Morgantown, WV to partner with the Bakery Manager to lead daily bakery operations, elevate guest experiences, and help the team meet store goals. You will coach, develop, and motivate team members, conduct pre-shift huddles, ensure food safety, and oversee opening/closing procedures while delivering brand standards.

Join a fast-paced, guest-focused environment with benefits such as health and dental insurance, 401(k), paid