Job Summary
Our Bakery Team Leader manages the entire bakery team and ensures smooth operations. You will guide team members and guests, helping design the best birthday cakes and arrange delicious platters for parties. Leaders are responsible for the department's performance at all times. Represent the organization professionally, promote mutual respect, inclusion, diversity, and dignity. Coach team members regularly with timely feedback, identify development opportunities, and coach for success.
Job Description
- Experience Required: Retail work experience or Store Leader recommendation
- Experience Desired: Retail leadership or supervisory experience; Performance as a Peer Trainer or similar; Role as an in-store champion (e.g., safety, service, wellness); Relevant product knowledge; Good performance and discipline record
- Education Desired: High school diploma or equivalent
- Certification or Licensing Required: Varies by department
- Lifting Requirement: Up to 50 pounds
- Travel Required: None
- Age Requirement: At least 18 years of age
Job Responsibilities
- Key duties include:
1. Interview, select, and train team members
2. Direct team work
3. Evaluate productivity for promotions or changes
4. Handle team issues and complaints
5. Discipline team members
6. Plan and assign work
7. Ensure safety and security
8. Manage department budget and inventory
9. Monitor compliance measures - Oversee and evaluate training to reduce turnover and promote efficiency.
- Provide motivational leadership, focusing on respect and exemplary behavior.
- Identify team strengths and opportunities, think strategically in scheduling.
- Develop future leaders; recognize team members ready to advance.
- Foster inclusion and diversity, giving each team member a voice.
- Prioritize safety for team members, guests, and products.
- Inspire passion for food and commitment to excellence.
- Achieve sales and profit goals, manage shrink.
- Maintain effective communication with the team and merchandising.
- Suggest improvements for the business.
- Analyze financial and operational reports to enhance performance.
- Oversee inventory accuracy and monitor weekly fluctuations.