Bakery Team Lead: Service & Ops Champion

Price Chopper Supermarkets-Market 32; City of Troy (NY); On-site; USD 25,000 - 35,000; Full time

Job summary

Price Chopper Market 32 is seeking a Bakery team member to support daily operations, ensuring quality and availability of bakery products while delivering fast, friendly service. You will assist in product preparation, baking, merchandising and the final presentation of bakery goods, and help manage the department in the Bakery Manager's absence.

The role emphasizes 5S adherence, strong communication with customers, and teamwork.

Qualifications

• Must be at least 18 years of age.
• Demonstrated ability to lead and support others; with strong follow-through in achieving desired results and objectives.
• High School Degree or equivalent.
• 6-12 months of related experience.
• Strong communication skills.
• Basic computer skills.

Responsibilities

• Consistently adhere to 5S efficiency standards while providing fast, friendly and efficient customer service.
• Demonstrate a welcoming customer service approach by smiling, eye contact and thanking customers after fulfilling requests.
• Maintain a neat, clean and organized workstation in accordance with 5S standards.
• Assist with bakery operations within the retail store including product preparation, baking, merchandising and final presentation of all bakery products.
• Oversee department operations in the absence of the Bakery Manager.
• Ensure customer satisfaction through product availability, quality, service and sanitary conditions; maintain appropriate product variety.
• Comply with corporate and state sanitation regulations while maintaining a neat workstation.
• Manage and fulfill customer special orders accurately and timely.
• Assist with training and development of bakery associates to support performance standards.
• Comply with company safety and training policies and ensure associates do the same.
• Assist Bakery Manager in maintaining inventory levels in freezers, coolers, back rooms, supplies and Deco Pac.
• Develop proficiency in all financial aspects of the Bakery Department, including paperwork, weekly shrink, transfer sales and budgets.
• Control shrink by following related policies and procedures.

Skills

Leadership

Communication

Basic computer skills

Education

High School Degree or equivalent

Job description

Price Chopper Market 32 is seeking a Bakery team member to support daily operations, ensuring quality and availability of bakery products while delivering fast, friendly service. You will assist in product preparation, baking, merchandising and the final presentation of bakery goods, and help manage the department in the Bakery Manager's absence.

The role emphasizes 5S adherence, strong communication with customers, and teamwork.