Bakery Team Lead & Guest Experience Coach

Nothing Bundt Cakes; Baton Rouge (LA); Ibrido; USD 32.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

Great operating hours

Cake discounts

Fun to work in a bakery

Make new friends

Descrizione del lavoro

Nothing Bundt Cakes in Baton Rouge is seeking an Assistant Bakery Manager to keep the atmosphere upbeat and the sweets coming. You will lead a team to deliver a superior guest experience while promoting the brand’s joyful culture.

The role offers opportunities for promotion within a growing company, with a focus on personal growth and delivering joy to customers daily.

Competenze

• Guest-focused leadership with strong interpersonal skills.
• Ability to delegate tasks and manage performance.
• Highly organized, able to balance priorities and follow-up.
• Strong problem-solving to assess situations and choose actions.
• Learning agility and desire to grow and excel.

Mansioni

• Lead a team with progressive managerial responsibilities.
• Coach and train new team members to achieve productivity goals.
• Direct the work of others and communicate clear expectations.
• Ensure exceptional guest experience and operational standards.

Conoscenze

Guest focus

Delegation

Organization

Problem solving

Learning agility

Formazione

High school diploma or GED

Post-secondary education a plus

Strumenti

Microsoft Word

Microsoft Excel

Outlook

Descrizione del lavoro

At Nothing Bundt Cakes, the Assistant Bakery Manager keeps the atmosphere upbeat
and the sweets coming. Every day is delicious and satisfying. And as part of this
successful and growing brand, there is no shortage of opportunities for promotion. But
personal growth and bringing joy to people every day are just a couple of perks of
working in our bakery.

Here are some others:

We have great operating hours
Cake discounts. Yummm!
This job is fun. It’s literally a piece of cake!
This is a great place to make new friends!
We love to celebrate and bring joy to the community.

Knowledge, Skills and Abilities:
• Demonstrates an unwavering guest focus and strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form.
• Has the ability to delegate tasks, communicate clear expectations, direct others’ work and manage performance.
• Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills.
• Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action.
• Demonstrates strong learning agility, with a passion to grow and excel.

Education, Certifications and Work Experience Requirements:
• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of guest-facing experience in a retail, restaurant or foodservice environment, preferably in a lead role with progressive managerial responsibilities.
• Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.

Apply now. Joy is the job.